personalized puzzles
Why buy our puzzles?

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How and when do I send the photos?

During the purchasing process, our website will give you the possibility to upload the photo that you want us to use to make your puzzle. Additionally, you will be able to crop it and adjust it to the dimensions of the puzzle you have chosen by using our web-based application. Likewise, the site will tell you how good the quality is.

If you do not have the photo prepared when the order is placed, once you finish the purchasing process you can send it to us via the user control panel in the section titled 'Check your Order Status.' You can also send us the photo via email to, indicating the order number you received in your email when you finalized your order.

If the photo you want to use for your order is a paper-based version, it will have to be scanned.

You'll receive the one and only PUZZLE that exists with the image you have sent us.


Have we answered your question?

If you still have doubts about any part of our site, you can visit the section on frequently asked questions where you'll find the answers to everything you're looking for.


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